Frequently Asked Questions
Everything you need to know about your next lens and shutter experience.
Are your cameras and lenses brand new or refurbished?
We sell both brand new factory-sealed equipment and certified pre-owned gear. Each product page clearly labels the condition, and all pre-owned items undergo a rigorous 50-point inspection by our technicians.
What is your return policy for delicate electronics?
We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that high-end sensors must show no signs of misuse or environmental damage.
Do you provide international shipping for photography gear?
Yes, we ship worldwide. All international orders are packed with extra high-impact foam and include tracking and insurance to ensure your gear arrives safely regardless of the distance.
How do I know if a lens is compatible with my camera body?
Our product descriptions include a compatibility list. If you are unsure, you can use our 'Lens Finder' tool or contact our support team with your camera model number for expert advice.
Do the products come with a manufacturer warranty?
All new electronics come with a full 1-year manufacturer warranty. For our certified pre-owned collection, Point and Shoot provides an exclusive 6-month limited warranty covering mechanical defects.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For professional photographers making large studio investments, we also offer flexible financing options through Affirm.